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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Neurokin

rockabilby987@gmail.com

Castlemaine, Djaara Country, VIC, Australia

ARCANE acknowledges the Traditional Custodians of the land, the Dja Dja Wurrung,

whose sovereignty was never ceded and who have continued to care for this country

for over 100,000 years. ARCANE extends this acknowledgement to all Traditional Custodians

of all its board members, presenters, creatives and participants countries throughout Australia,

and around the world; and continues to respect all kin as an act of Reconciliation. ARCANE

respects Elders past, present and emerging, and is grateful to this land for the many gifts that

we will continue to honour.

 

© 2025 by Louise Cooper.

 

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